Returns & Exchanges
At VLAND, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all garment tags are attached and the invoice is included.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.