Frequently Asked Questions

Everything you need to know about your VLAND experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request.

How do I know which size to choose?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as our contemporary fits may vary by style.

Do you offer international shipping?

Yes, VLAND ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.